We love you choose Flabelus as a present for your loved ones. However, we understand that there are many colors and to help you take the best decision, we have created Flabelus Gift Card!
Our gift cards are sent by email with the instructions to exchange them at our online store, without extra costs.
We offer you the possibility to embroider your initials in one, or both of your shoes.
1/2/3 letters embroidery, one shoe (+12.00€)
1/2/3 letters embroidery, both shoes (+15.00€)
*If you add the embroidery option to your order, you must know the shipping will last longer (7 days extra)
- Super comfortable shoes without altering the timeless lines of design is the key to success at Flabelus.
- Handmade in Spain by our local artisans
- Unique piece, none of our Flabelus is exactly the same as the others
- Spain / Standard delivery within 3 working days.
- Europe / Standard delivery within 5 working days.
- Rest of the world / Standard delivery within 5-7 working days.
The payment of customs charges, if any, falls on the buyer.
We accept changes in size/color and returns within 15 days from the date of the order, please see below our simple instructions for the fastest possible attention:
We reserve the right not to send the change or not to proceed with returns in case of receiving a defective package (we shall receive it with the box, cloth bag, tissue paper or padding inside the shoes correctly placed).
Go to the "Returns and Exchanges" section at www.flabelus.com and follow the instructions to choose the new model or make the return. Exchanges for models with higher or lower prices will be treated as if they were returns. This means that the amount of the product will be refunded and you will have to make another purchase with the desired product.
CHANGES - The shipping of the original pair back to our warehouse is born by the client. The shipping of the new pair is born by Flabelus. Once you select the "change" option, you can send back to us your original order with the parcel company of your choice to:
Calle de Hermosilla, 35
Flabelus will ship the new pair as soon as the original pair is recieved and checked.
RETURNS -The shipping of the pair back to our warehouse is born by the client. Once you select the "returns" option, you can send back to us your original order with the parcel company of your choice to:
Calle de Hermosilla, 35
Flabelus will proceed to the refund as soon as the pair is recieved and checked. Refunds can take up to 10 working days.
Do not dry clean. Do not iron. Do not bleach.
Products can be hand-washed in cold or warm water. Do not wring out, let them dry by themselves. To clean them, use a soft, dry natural colored cloth.
All our footwear is handmade by experts in the footwear sector, with the highest quality standards. Any marks or irregularities that appear should not be considered defects but attributes of the shoes.
The entire Flabelus team is at your complete disposal to assist you with any questions you may have at firstname.lastname@example.org.